NINJA
250R FRONT BRAKE HOSE BRACKET REPLACEMENT
AND AIR CLEANER CASE INSPECTION/REPAIR |
| WARNING
AND RECALL NOTICE |
| |
| Dear Kawasaki Ninja® 250R Owner: |
| This notice has been sent to you in accordance with requirements
of the National Traffic and Motor Vehicle Safety Act. |
| |
| The reason for this notice: |
| Kawasaki Motors Corp., U.S.A. has decided that two defects which
relate to motor vehicle safety exist in 2008 Ninja 250R models (EX250J8FIL). |
| On eligible units, when the front fork is compressed, the brake
hose may move forward and come in contact with the edge of the front
fork. This can cause damage to the brake hose resulting in brake fluid
leakage, creating the potential for a crash resulting in injury or
death. Our records indicate you have purchased one of these units. |
| Additionally, on some eligible units, an engine crankcase vent hole
in the air cleaner case could be blocked by material left during the
molding process. This could allow air pressure to build up in the
engine and cause the cylinder head cover gasket to be pushed out of
place and leak oil. Oil leaking from the engine during operation could
drip or spray onto the rear tire creating the risk of a crash, possibly
resulting in injury or death. |
| |
| What Kawasaki and your dealer will
do: |
| Your Kawasaki dealer will correct the front brake hose problem for
you at no charge. The correction will consist of replacing the brake
hose bracket. Your Kawasaki dealer will determine if your vehicle
will require the air cleaner case repair as well. The actual repairs
will take up to two hours, but may take longer due to scheduling at
the dealership and the time needed to obtain required parts. |
| |
| What you must to do to ensure your
safety: |
| Please call your authorized Kawasaki motorcycle dealer to schedule
an appointment and take this letter with you atthe time of your appointment. |
| |
| DO NOT RIDE YOUR NINJA 250R UNTIL THE
REPAIR HAS BEEN COMPLETED. |
| |
| If you need help: |
| If you have questions or concerns that your dealer is not able to
resolve, or you experienced the failure described above prior to receiving
this letter and paid to have it corrected, please Contact Kawasaki's
Consumer Services Department: |
| |
Kawasaki Motors Corp., U.S.A.
ATTN: Consumer Services Department
PO. Box 25252
Santa Ana, California 92799-5252 .
(866) 802-9381 (toll-free) between 8:30 a.m. and 4:45 p.m. PT Monday
through Friday. |
| |
| If your dealer fails or is unable to remedy this defect without
charge within a reasonable amount of time (60 days after you first
attempt to obtain remedy), you may submit a written complaint to the
Administrator, National Highway Traffic Safety Administration, 1200
New Jersey Ave. S.E., Washington, D.C. 20590, or call the toll-free
Vehicle Safety Hotline at l(888) 327-4236 (TTY: 1-800-424-9153); or
go to http://www.safercar.gov. |
| |
| If you received this notice in error: |
| Our records indicate you are the current owner of the vehicle described
in this letter. If you no longer have the vehicle described in this
letter, or if it has been repaired by an authorized Kawasaki dealer,
please help us to update our records by calling Kawasaki toll free
at (866) 802-9381. Federal regulation requires that any vehicle lessor
receiving this recall notice must forward a copy of this notice to
the lessee within ten days. |
| |
| We are sorry for any inconvenience this may cause, but we have taken
this action in the interest of your safety and your continued satisfaction
with your Kawasaki motorcycle. |
| |
Sincerely,
Kawasaki Motors Corp., U.S.A. |
| |