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| Dear Suzuki Owner: | |||
| Suzuki has received field reports regarding AN650K7 & AN650AK7 scooters which are equipped with an Idle Speed Control (ISC) Valve that may not return to the correct start-up position each time the ignition switch is turned to the off position. Due to improper shape of the internal mechanism that moves the ISC valve, the valve may remain in the open position instead of moving to the correct start-up position. This can result in no-load engine idle speeds as high as 1600 RPM the next time the engine is started. In this condition, the clutch can partially engage creating a slight creeping force. Our records indicate you are the current owner of a 2007 AN650 or AN650lA scooter included in this Customer Satisfaction Program. | |||
| Contact your Suzuki dealer to schedule an appointment for the Customer Satisfaction Program service. Your Suzuki dealer will replace the ISC valve and the Electronic Control Module (ECM) on your AN650 or AN650A with improved parts. | |||
| If you do not reside near the dealer from whom you purchased your AN650 or AN650A, or you purchased your AN650 or AN650A from a private party, you can contact your nearest authorized Suzuki dealer to schedule an appointment for the service. You can obtain information about Suzuki dealers in your area online at www.suzukicycles.com or by calling the toll-free dealer locator telephone number of 800-828-7433. | |||
| To save yourself time and travel, do not bring your AN650 or AN650A to your Suzuki dealer until you have made an appointment. Please be aware that no other condition or service is covered by the Customer Satisfaction Program. The cost of any additional service you ask your dealer to perform is your responsibility. | |||
| If you have an additional question that is not addressed in this letter, please do not hesitate to contact your Suzuki dealer or you may contact the American Suzuki Customer Service Department for assistance using the direct Customer Service telephone line at 714-572-1490. You will need to have your Vehicle Identification Number ready when calling. | |||
| We apologize for any inconvenience this action may cause, but we are certain you understand Suzuki's interest in your satisfaction with your AN650 or AN650A. | |||
| Sincerely, American Suzuki Motor Corporation |
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| Dreyer
Honda 4152 W. Washington St. Indianapolis, IN Phone: 1-317-248-1403 Fax: 1-317-240-5794 |
Dreyer
Motorsports 4170 W. Washington St. Indianapolis IN 46241 Phone: 317-243-2203 | Fax: 317-240-5795 Toll Free Phone: 877-413-8881 |
Dreyer
Honda South 595 East Tracy Rd. Whiteland, IN 46184 Phone: (317) 535-3700 Fax: (317) 535-3702 |